Corporate

FAQs

Mccain foods appetizers Mccain appetizers

Below you will find some of the most frequently asked questions about McCain Foods and our products.

 

About McCain Foods
When was McCain Foods founded?

McCain Foods was founded in 1957 by four brothers from the McCain family. They founded the company in their hometown of Florenceville, New Brunswick in Canada.

In how many countries can McCain Foods products be purchased?

Over the past 60 years, McCain Foods has grown to have sales in over 160 countries.

Careers
How can I find out about employment opportunities with McCain Foods?

We are excited that you are interested in working at McCain Foods!

Check out the Careers section of this site to find out what it is like to work at McCain Foods and to discover the range of available opportunities. To search for your ideal role, use the Career Search tool.

How do I know if I am being contacted by legitimate McCain Foods personnel about a job opportunity?

Please be aware of fraudulent recruitment activity – this is where individuals or organizations pose as McCain Foods representatives to offer false employment and/or visas in return for a fee.

McCain Foods will never make an offer of employment without taking the candidate through an interview process, which will almost certainly involve a face-to-face meeting with a McCain Foods HR representative. McCain Foods and any legitimate third parties working on behalf of McCain Foods will never ask candidates to pay any type of fees.

To search and apply for legitimate jobs, please use the Career Search tool.

Products
Are all McCain Foods products frozen?

McCain Foods is primarily a frozen food company but we offer non-frozen products too.

For instance, in some parts of the world, we produce a variety of chilled products including fries, mash and roast potatoes, as well as products such as potato flake.

Does McCain Foods only make potato products?

As well as McCain Foods potato products, in many countries we also offer other great tasting products such as appetizers, pizzas and desserts.

How many French fries does McCain Foods make?

McCain Foods has a total production capacity of more than one million pounds of potato products per hour across our processing plants around the globe. McCain Foods makes one quarter of all the frozen fries produced in the world.

Who invented French fries?

No one is sure about the origin of French fries. They became popular in France by the late 1800s, however there are claims that they originated in Belgium. American soldiers first named them ‘French fries’, when they were introduced to them by French-speaking Belgians during World War One. It is even said that former U.S President Thomas Jefferson served "potatoes fried in the French manner" in the White House in the early 1800s.

The British, of course, call French fries "chips", and England is the land of "fish and chips." Being a Canadian headquartered company, we’re proud of our poutine roots too!

Where can I find information about McCain Foods products?

McCain Foods product information can be found on our regional McCain Foods sites as products vary by country. Click here for a list of our regional sites.

Ingredients
Does McCain Foods grow its own potatoes?

Although we do have some McCain-owned farm operations to ensure a ready supply of quality potatoes, these provide only a small percentage of our needs. Most of the potatoes used in our products are grown by independent farmers who contract with McCain Foods before planting the year's crop. McCain Foods agronomists work closely with these growers to help them constantly improve the quality and yield of their crops.

Does McCain Foods use genetically modified (GMO) potatoes in its products?

Since 1999 McCain Foods has abided by a policy of not using genetically modified potatoes in any of our products globally. This policy holds true today, but we also recognize that science holds the potential to address many of the issues that continue to challenge the world with respect to the sustainable production of affordable and nutritious food to meet the demands of a growing population. It is the positive potential of science that drives our continued interest in plant biotechnology, and as such, we actively monitor and may participate in research and development projects that seek to offer significant social benefits. Regulatory compliance and consumer acceptance for the use of any new technology will guide our actions.

What is the McCain Foods position on other GM ingredients and the labeling of products containing GMO?

McCain Foods has abided by a policy of not using genetically modified potatoes in any of our products globally since 1999. We always strive to source non-GM ingredients wherever possible. In some instances, however, for non-potato ingredients such as cooking oil, a lack of GM and non-GM segregation at the crop level means this cannot be guaranteed.

All ingredients used by McCain Foods are safe and adhere to the relevant government requirements. We comply with regulations that mandate the labeling of genetically modified foods in regions of the world where such requirements exist.

Is McCain Foods committed to using cage-free eggs?

McCain Foods is famous for its French fries and specialty potato products. We purchase a very small amount of ingredients containing eggs and are committed to these being cage-free sourced globally by 2025.

What is the McCain Foods position on palm oil?

McCain Foods uses a relatively small amount of palm oil for our needs.  For frying oil, we purchase only sustainable palm oil from suppliers who are certified by the Roundtable on Sustainable Palm Oil (RSPO).

What is SAPP?

Sodium acid pyrophosphate (also known as disodium diphosphate) is a component of baking powder and is widely used in the food industry in a variety of applications.

We use it in McCain French fries to retain the natural color of the potatoes. Without it, potatoes would turn dark, just like an apple turns dark when you cut it and expose it to air.

What are your animal sourcing practices?

McCain Foods is famous for French fries and specialty potato products. For a minority of our other products, we purchase a small amount of ingredients from animal origin.

McCain Foods requires that its suppliers operate to high standards of animal welfare, providing animals with an environment free from stress, abuse and neglect.  One example of this is in our North American supply chain in relation to the welfare of broiler chickens [more information].


Production Process
How do you make frozen French fries?

Making frozen McCain French fries involves many steps in a modern manufacturing process, though it’s basically taking simple ingredients and preparing them as you would at home – we wash, peel, cut, cook, season and freeze potatoes. This process is designed to deliver the taste, texture and convenience you have come to expect from McCain Foods.

What is the McCain Foods position on acrylamide?

McCain Foods is committed to providing its customers and consumers with food they can trust to be safe, nutritious and great tasting. As a result, we have been working to address the issue of acrylamide since it was first discovered in food in 2002. We have a worldwide technical team managing the issue and we have been working proactively with international regulators and researchers on an ongoing basis.

McCain Foods is committed to continuing efforts to reduce the formation of acrylamide in our products by monitoring the latest research and assessing applicability.

We have made progress in reducing the formation of acrylamide by selecting the best potatoes, controlling storage and processing conditions, and providing clear instructions on all retail and foodservice packaging for optimal cooking times and temperatures.

McCain Foods has engaged industry and regulators in a number of countries and has contributed to the internationally recognized reduction recommendations outlined in the European Union’s Food Drink Europe “Acrylamide Toolbox” and the Codex Code of Practice.

McCain Foods encourages its customers to follow cooking recommendations published by either EUPPA (European Potato Processors Association1) or FDA (US Food and Drugs Administration2), which are available on the following websites:

www.goodfries.eu

What is dextrose?

Low levels of sugars are naturally present in potatoes. These levels vary throughout the year and from variety-to-variety which, in turn, impacts the consistency of colour in the final cooking process. Dextrose is therefore used, when required, during the blanching process to maintain colour consistency and to replace any natural sugars lost during cooking.

What action is McCain Foods taking to move away from hydrofluorocarbon (HFC) refrigerants within its global frozen cold store estate?

The vast majority of our frozen cold store estate is free from HFC refrigerants. The small percentage that isn't yet HFC-free will be moving to natural gas refrigerant at the time of upgrade or replacement going forward.

What is McCain Foods approach to reducing food waste from its operations?

At McCain Foods this topic is very important to us. We have been focused on food waste reduction practices for many years, such as food landfill diversion via its re-use as animal feed, by-products, biogas, and organic fertilizer. The initiatives we already have in place mean that currently less than 5% of our operational food waste goes to landfill. 

Also as a member of the Consumer Goods Forum we have committed to a goal of halving food waste within our manufacturing operations by 2025 in line with their food waste commitment https://www.theconsumergoodsforum.com/initiatives/environmental-sustainability/key-projects/food-solid-waste/

Health
What is the position of McCain Foods regarding recent concerns about health issues and the food industry?

As a result of the increasing levels of obesity and associated health risks, health consciousness has been on the rise among consumers. Today's consumers want healthy alternatives without compromising quality and taste. McCain Foods is responding to our consumers and customers with an expanded range of Better For You product choices that are lower in fat, sugar and sodium. Click here for a list of our regional websites for information about products sold in your country.

In 2003, we displayed leadership in North America by introducing French fries prepared in non-hydrogenated oils in order to lower the levels of trans-fatty acids. Similar initiatives are underway at other company operations around the world. At the same time, McCain Foods is working closely with its customers to develop new product options for quick-service restaurants.

Moderation in how much one eats and drinks, getting regular exercise and enough sleep, as well as reducing stress are all elements of managing one's health. We believe that all McCain Foods products can be part of a nutritionally balanced diet and a healthy, active lifestyle.

Ultimately, it is the consumer who chooses what food they eat, how often and how much. As a responsible manufacturer of food products, McCain Foods believes it should provide both a wide variety of product choices and the information consumers need to make their purchase decisions.

 

What is the McCain Foods position on industrially produced trans-fatty acids?

At McCain Foods, we support the World Health Organization guidance to eliminate industrially-produced trans-fatty acids (IP-TFAs) from the global food supply. A major source of IP-TFAs come from vegetable oils which have been partially hydrogenated to enhance stability and shelf life. Over the past decade, McCain Foods has eliminated the use of partially hydrogenated vegetable oils from the cooking procedures of our potato product portfolio globally.

Corporate Policy
What is McCain Foods commitment against forced labour?

In conducting its operations, McCain Foods takes the welfare of its employees very seriously and does not tolerate or condone any activity or practice constituting slavery, forced labor or human trafficking.  McCain Foods has employee policies and procedures in place, including McCain's Code of Conduct and policies and procedures with respect to the hiring of employees, to ensure that slavery, forced labor or human trafficking is not occurring in McCain Foods' hiring process or employment relationships. 

With respect to suppliers of goods and services to McCain Foods, McCain Foods has adopted a Supplier Code of Conduct which addresses respect for human rights, prohibitions relating to compulsory labor, human trafficking, child labor, inhumane treatment, abuse, harassment and non-discrimination, and other requirements.  McCain Foods requires that all of its suppliers adhere to and comply with McCain's Supplier Code of Conduct.

McCain Foods supports the Consumer Goods Forum call to action for business leaders to join forces to call for the end to forced labour and unethical recruitment in the fight against forced labour, in collaboration with governments, United Nations agencies and civil society organizations: CGF Call To Action.

What is McCain Foods position on animal testing?

McCain Foods does not fund, conduct, or commission any tests on animals unless they are explicitly required by law.

Legal
What is the Privacy Policy for this website?
What are the Terms & Conditions for this website?
What are the McCain Foods brand trademarks?

This is a non-exhaustive list of McCain Foods trademarks or of trademarks used under license.

McCAIN Logo is a trademark of McCain Foods Limited or its affiliates.

LUTOSA Logo is a trademark of McCain Foods Limited or its affiliates.

VAN GELOVEN Logo is a trademark of McCain Foods Limited or its affiliates.

DAY & ROSS Logo is a trademark of McCain Foods Limited or its affiliates.

McCAIN Foodservice Logo is a trademark of McCain Foods Limited or its affiliates.

McCAIN Logo is a trademark of McCain Foods Limited.

ANCHOR Logo is a trademark of H.J. Heinz Company Brands LLC, used under license.

BREW CITY Logo is a trademark of McCain Foods Limited or its affiliates.

ORE-IDA Logo is a trademark of H.J. Heinz Company or its affiliates, used under license.

MOORE’S Logo is a trademark of H.J. Heinz US Brands LLC, used under licence.

McCain HARVEST SPLENDOR SWEET POTATO SELECTIONS Logo is a trademark of McCain Foods Limited or its affiliates.

MORA MMM Logo is a trademark of McCain Foods Limited or its affiliates.

VAN LIESHOUT Logo is a trademark of McCain Foods Limited or its affiliates.

KROKETTERIJ DE BOURGONDIER Logo is a trademark of McCain Foods Limited or its affiliates.

W Logo and WELTEN SNACKS are trademarks of McCain Foods Limited or its affiliates.

VG Logo and AD VAN GELOVEN are trademarks of McCain Foods Limited or its affiliates.

WONG WING Logo is a trademark of McCain Foods Limited.

CELAVITA Logo is a trademark of McCain Foods Limited or its affiliates.

SARA LEE Logo is a trademark of Sara Lee Trademark Holdings Australasia LLC or Sara Lee International Trademark Holdings LLC, used under license in certain countries.

HEBRO 1964 Logo is a trademark of McCain Foods Limited or its affiliates.